Shipping Policy
At Ishvarya – Elegance First, every effort is made to ensure that orders are delivered safely and within the estimated timelines.
Order Processing
- Orders are processed within 1–3 business days.
- During festive seasons or high-volume periods, processing timelines may be extended.
Delivery Timeline
- Standard delivery (within India): 5–7 business days from the date of dispatch.
- Delivery to remote or non-serviceable locations may take additional time.
Shipping Charges
- Applicable shipping charges, if any, are displayed at checkout.
- Free shipping may be offered during special promotions or campaigns.
Order Tracking
- Once the order is dispatched, tracking details are shared via SMS and/or email.
Incorrect or Incomplete Address
- Ishvarya shall not be responsible for delays, non-delivery, or losses arising due to an incorrect or incomplete shipping address provided by the customer.
Damaged, Defective, or Missing Products
- In case a product is received damaged, defective, or incomplete, the customer must notify us within 24 hours of delivery.
- A clear unboxing video and supporting images are mandatory to raise a valid request, in line with our Return & Exchange Policy.
- Requests raised beyond the specified timeframe or without proper proof may not be accepted.
Communication & Support
- All shipping-related queries are handled only via email or WhatsApp.
- Assistance is not provided via Instagram DMs or Facebook messages.
- Orders, shipping, returns, or exchanges are not processed on Sundays or National Holidays.
📧 Email: ishvaryabyme@gmail.com
📱 WhatsApp: +91 8384086152